Wednesday, September 7, 2016

Creative Customer Service

How to be creative customer service = 

customers simply looking for a helping hand.
dedicated to serve others 
"serve what you like"  and  "like what you serve"
don't tell what customer already knows but what customer needs to know.
the importance of empathy, compassion, and connection.
sweat the small stuff.
anticipate the unexpressed wishes from customers.
Be There the Moment Your Customers Think of You
Bring Ideas to Life to Win Hearts and Reap Profits, example = Free Wi-Fi. Pumpkin Spice Latte. Cake pops. Free Birthday Treats. Happy Hours.

Creative Communication

Pray before communicate
Using people's views and not my views
Seeing what unseeing